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2-1-1 Maryland connects you to health and human service resources in your community 24 hours a day, 7 days a week, in over 180 languages.


State Office

2-1-1 Maryland is charged by state law to establish and maintain an information and referral service network available to all Maryland residents, offering the public efficient 24/7 guidance in accessing health, crisis, and social services. It coordinates the activities of the four partner call centers, provides oversight and works to secure funding and other resources to support 2-1-1 services in Maryland. It 2-1-1 Maryland is registered as a 501(c)(3) not-for-profit organization with the IRS. Donations to 2-1-1 Maryland are tax-deductible.

James Macgill

Executive Director

Sue Vaeth

Director of Operations

Board Members


Josh Pedersen, Chair

United Way of Frederick County
Frederick County

Mary Louise Preis, Vice-Chair

Retired Attorney/Community Volunteer

Tim Jansen, Treasurer

Community Crisis Services, Inc.
Prince George’s County

Pat Hanberry, Secretary

Mental Health Association of Frederick County
Frederick County

Christine Bachrach

University of Maryland Medical Center
Baltimore City

David Conn

Baltimore Gas and Electric
Baltimore City

Jan Conway

Retired School Principal/ Community Volunteer
Wicomico County

Griffith Garwood

Retired Attorney, Federal Reserve Board
Frederick County

Dorothy Harper

Retired, United Way of Charles County

St. Mary's County

Michele Hughes

Life Crisis Center, Inc
Wicomico County

Patricia McHugh Lambert

Hodes, Pessin & Katz, P.A.
Baltimore County

Martina Martin

United Way of Central Maryland
Baltimore City

Sandy Monck

United Way of Central Maryland
Baltimore City

Melissa Reabold

United Way of Washington County

Washington County

Pam Zappardino

PlanWorks Consulting
Harford County